1. Introduction

This Privacy Policy describes how Anna Kontaratou (hereinafter “we,” “the company,” “the website”) collects, processes, and protects the personal data of visitors and users of our website.

The management and protection of your personal data are carried out in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679), applicable Greek law, and any relevant provisions regarding the protection of personal data.

By using our website, you accept this Policy.

2. Data Controller

The data controller is:
Anna Kontaratou
1 Kanari Street, Pallini, ZIP Code 15351
Email: info@akvcoaching.com

3. What Data We Collect and for What Purpose

We collect only the personal data that is strictly necessary and that you choose to provide to us.

Contact Form / Expression of Interest

We may collect:
• Full Name
• Email
• Phone Number
• Company name or professional title (if provided)
• Message content

Purpose of Processing:
• Evaluation of collaboration requests
• Communication regarding services
• Executive Coaching
• Mentoring
• Theta Healing Method®
• Strategic Mind Method™
• Sending relevant information upon request

Session and Coaching Data

Any personal, business, or strategic information you share during coaching or mentoring sessions is treated with strict professional confidentiality and in accordance with professional ethical standards.

Such information will not be disclosed to third parties without your explicit consent, unless disclosure is required by law.

Purchases of Products / Books / Services

When making a purchase through the website, the following information may be collected:
• Billing details
• Invoicing details
• Shipping details
• Purchase history

Payments may be processed through third-party payment providers. We do not store credit or debit card information.

Newsletter / Informational Content

If you subscribe, we may collect:
• Name
• Email address

For the purpose of sending:
• Informational content
• Articles
• Offers
• Updates regarding coaching programs or new projects

You may unsubscribe at any time.

4. Cookies & Analytics

The website may use cookies for:
Essential Cookies

For the basic operation of the website.

Analytics Cookies

For website traffic statistics and the improvement of the user experience

Services such as the following may be used:
• Google Analytics
• Google Tag Manager
• Meta Pixel

Depending on the website’s technical configuration.

Users may accept or reject non-essential cookies through the cookie banner.

5. Legal Basis for Processing

The processing of personal data is based on:
• Your consent
• The performance of a contract
• Our legitimate interests
• Legal tax and accounting obligations

6. Disclosure to Third Parties

We do not sell or disclose personal data for commercial or advertising purposes.

Personal data may be disclosed solely to:
• Hosting providers
• Website technical support providers
• Accountants
• Newsletter service providers
• Electronic payment providers

And only when necessary.

7. Transfers Outside the European Union

Where technical service providers based outside the European Union are used, any transfer of personal data is carried out in accordance with the safeguards required under the GDPR.

8. Data Retention Period

Personal data is retained only for as long as necessary for:
• The provision of services
• Communication purposes
• Tax compliance
• Compliance with legal obligations

After the applicable retention period, the data is securely deleted.

9. User Rights

You have the right to:
• Access your personal data
• Request correction of your personal data
• Request deletion of your personal data
• Request restriction of processing
• Data portability
• Withdraw your consent
• Lodge a complaint with the Hellenic Data
Protection Authority

Contact email: info@akvcoaching.com

10. Security

Reasonable technical and organisational security measures are implemented, including:
• SSL encryption
• Restricted access
• Server protection
• Secure backups

11. Changes to This Policy

This Privacy Policy may be amended at any time.

The latest version will be published on the website.